FAQ

Questions, answered

Everything collectors ask most, from how pieces ship to how commissions are priced. Can't find what you need? Reach out directly.

About the Work
Are these pieces reproduced or limited edition?
No. Every piece is hand-painted in a single sitting. There are no reproductions, prints, or editions of any kind. What you see is the only one that exists.
What's included with a purchase?
Every piece includes a signed certificate of authenticity confirming title, medium, dimensions, date, and a unique serial number. Framing is available on request.
Purchasing & Payment
How do I purchase a piece?
Every artwork page has an Inquire button. Reach out with the piece you're interested in, and a member of Ocean's team will follow up directly to confirm availability and arrange payment and shipping.
What payment methods are accepted?
Card via invoice, bank transfer, Zelle, or cash for local pickup.
Shipping & Delivery
Where do pieces ship from?
Miami, FL or Kansas City, MO, depending on where the piece is currently located.
How long does shipping take?
Domestic shipping is insured for full value and typically arrives in 7 to 14 business days.
Do you ship internationally?
Yes, international shipping is available on request. Reach out for a quote to your location.
Can I pick up locally?
Yes. Local pickup can be arranged in Miami or Kansas City and surrounding areas, depending on where the piece is currently located.
Commissions
How does a commission work?
Choose a size using the interactive commission calculator, then submit your details. A member of Ocean's team will follow up directly to confirm the concept, timeline, and next steps.
How long does a commission take?
Typically 2 to 4 weeks from confirmation to completion, depending on size and current queue.
How is a commission priced?
$100 per square foot, based on canvas size. Shipping is not included.
Are commission deposits refundable?
Deposits are non-refundable. Once a commission is started, it is set for completion.
On-Location Commissions
What is an on-location commission?
Ocean travels to you and creates the commissioned canvas live, in your space, capturing the actual energy of that environment as part of the work itself.
How much does an on-location commission cost?
On-location commissions start at $3,000, plus the cost of the commissioned canvas itself at $100/sq ft. Travel and space requirements are confirmed directly.
How do I book an on-location commission?
Full details are on the On-Location Commissions page, including pricing and how the process works. The same non-refundable deposit and completion policy applies.
What happens if travel is delayed or a booking is cancelled?
Travel is subject to delays outside Ocean's control, including weather and airline disruptions. The commission will still happen, even if timing shifts. If a booking is cancelled on short notice and travel costs can't be refunded or credited, those costs become the buyer's responsibility.
Returns
What if I change my mind?
All sales are final. Every piece is one of a kind and hand-painted, so returns and exchanges are not accepted. Reach out with any questions before purchasing.
Privacy
How is my information used?
Forms on this site (inquiries, commissions, RSVPs, and the mailing list) collect only what's needed to respond: your name, contact details, and anything you share in the message. Submissions are processed through Netlify Forms and are not sold or shared with third parties. Your information is used solely to follow up on your inquiry, or, if you've joined the mailing list, to send updates about new work and availability. Reach out directly with any questions or to request your information be removed.

Still have a question?

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